Introduction
SOE Innovations Ltd (“we”, “our”, or “us”) is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact details (email address, phone number)
- Company name and job title
- Information you provide when contacting us
- Information you provide when subscribing to our newsletter
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website information
- Device information and cookies
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services
- To communicate with you about our services
- To send you newsletters and marketing communications (with your consent)
- To respond to your inquiries and requests
- To comply with legal obligations
- To protect our rights and prevent fraud
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given us explicit consent
- Legitimate Interest: To provide our services and communicate with you
- Contract: To fulfill our contractual obligations
- Legal Obligation: To comply with applicable laws and regulations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and providing services
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Staff training on data protection
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period varies depending on the type of data and its purpose.
International Transfers
Your personal data is processed within the UK and European Economic Area (EEA). If we need to transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your data.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@soeinnovations.org
Address: 31 Craigmillar Close, Newcastle Upon Tyne, NE5 3SF
Phone: Available upon request
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date.